When this instrument came into the lab, I was sent to the Tucson location of Ventana Medical Systems for training on this instrument. It’s a completely modular system that is easy to fix by simply replacing the system that is broken. Just like the Benchmark XT, these machines pretty much ran non-stop during the operating hours in the lab. Many people fault this machine because it does break down because of the complicated transportation system it employs, but it’s easily fixed by a Ventana representative by simply replacing modules.